- 410 Peachtree Pkwy, Suite 4245 Cumming, GA 30041
- Email: info@prohealthcareadvisors.com
- Services
Medical Billing and Practice Management
Creative Collection Solution
MD Audit Shield – RAC
Physician Credentialing
EMR/EHR Software
Electronic Fund Transfer (EFT)
CodeMAXX Services
Hippa
Recover Every Unpaid Healthcare Claim — Without Losing Patients
Most practices silently write off thousands in uncollected insurance claims each year. Our Creative Collection Solutions recover that lost revenue while protecting your reputation and patient relationships.
What Are Creative Collection Solutions?
Creative Collection Solutions is a specialized accounts receivable recovery and denial follow-up service built exclusively for healthcare practices. When standard billing and payer follow-up stalls, we step in — using a national-scale collection system to recover what your practice has already earned.
Unlike traditional collection agencies, all recovered payments go directly to your practice — not to us. You maintain complete control, protect patient relationships, and close the book on every outstanding claim.
Why Healthcare Practices Lose Thousands in Uncollected Claims
73% of practices have uncollected claims sitting in AR for months. At 12% national denial rates in 2026, that's $12,000 lost per $100,000 billed — most of it fully recoverable with the right collection strategy.
Stalled Insurance Claims
Tracers filed. Phone calls made. And still no response from payers. A small percentage of claims never get resolved through standard follow-up — and they sit in your AR for months, silently draining revenue.
The Write-Off Trap
Without a dedicated collection system, most practices face only two options: write off the unpaid account entirely, or refer it to a hard-core collection agency that takes 35–50% of the claim value and often costs you the patient permanently.
Patient Goodwill Lost to Harsh Collections
Traditional collection agencies use aggressive tactics that damage your patient relationships permanently. Harsh collection measures result in the loss of patient goodwill — and your practice cannot afford that. See our full billing services →
Complete Creative Collection Solutions for Healthcare Practices
Every tool your practice needs to recover unpaid claims, reduce AR aging, and protect patient relationships — all in one national-scale program.
Aggressive follow-up on stalled insurance claims that have not resolved through standard billing and payer contact — using escalation protocols that get results without jeopardizing payer relationships.
- Outstanding claim identification & prioritization
- Payer escalation & national follow-up network
- Aging AR analysis & segmentation
- Resubmission with corrected documentation
- Full recovery tracking & reporting
Past-due patient balance recovery through diplomatic, HIPAA-compliant outreach that collects what is owed while keeping patients loyal to your practice — unlike harsh collection agency tactics.
- Diplomatic patient communication strategy
- Customizable intensity — you control the approach
- Payments directed directly to your practice
- Patient goodwill and relationship preserved
Systematic denial management that identifies denial patterns, files appeals with clinical documentation support, and resubmits claims correctly — turning denials into paid claims.
- Denial root cause analysis
- Clinical documentation support for appeals
- Timely appeal filing within payer deadlines
- Corrected claim resubmission
Access to a national-scale collection infrastructure that individual practices cannot replicate — with payer relationships, escalation pathways, and collection power built over 15+ years.
- National payer network & escalation access
- Cost not possible for individual practices to match
- Used only on accounts requiring this effort
- Full HIPAA compliance throughout
Detailed analysis of your accounts receivable aging to identify the highest-value, most-recoverable claims and prioritize collection activity for maximum revenue recovery ROI.
- 30 / 60 / 90+ day AR breakdown
- Recovery probability scoring by account
- Payer-specific aging pattern identification
- Monthly AR trend reporting
Monthly reporting on every collection action taken, every dollar recovered, and every outstanding account — so you always know exactly where your money stands and what we are doing to recover it.
- Monthly recovery performance reports
- Collection rate benchmarking
- Payer response time tracking
- Real-time AR visibility dashboard
- Detailed account-level activity log
Our 4-Step Creative Collection Solutions Process
A transparent, practice-controlled recovery workflow — no disruption, no surprises, and measurable revenue results from the first month.
Healthcare Practices We Support Across Georgia & the US
From solo physicians in Cumming, GA to large group practices nationwide — Creative Collection Solutions for 30+ specialties.
Mental Health & Behavioral Health AR Recovery
Complex payer policies, session-based billing rules, and unique modifiers mean higher denial rates for behavioral health — our team specializes in recovering what mental health practices are owed.
Specialty Clinic Collections — 30+ Specialties
Cardiology, Oncology, Wound Care, Urology, and more. Specialty practices have specialty-specific denial patterns — our CodeMAXX certified coders know exactly how to appeal them.
Group & Solo Practice AR Management
Solo physician in Georgia or growing multi-provider group nationwide — our Creative Collection Solutions scale to your exact AR volume, practice size, and financial recovery goals.
Why Practices Choose Creative Collection Solutions Over Traditional Agencies
Everything your practice gains by choosing a HIPAA-compliant, patient-friendly, practice-controlled collection program over writing off claims or using conventional agencies.
Creative Collection Solutions vs. Traditional Options
See why more healthcare practices choose our program over writing off claims or using conventional hard collection agencies — and why it protects both your revenue and your reputation.
| Feature | Write Off Claims | Hard Collection Agency | Creative Collection Solutions |
|---|---|---|---|
| Revenue Recovery Rate | ✗ 0% | 50–65% (agency keeps 35–50%) | ✓ 100% direct to you |
| Patient Relationship Preserved | ✓ | ✗ Usually damaged or lost | ✓ Always preserved |
| HIPAA Compliant | — | Varies by agency | ✓ Always |
| Insurance Claim Appeals | ✗ | ✗ | ✓ Included |
| Practice Has Full Control | Full (no action taken) | ✗ Limited once referred | ✓ Complete control at all times |
| Internal Cost Reduction | ✗ None | ✗ Often adds admin cost | ✓ Up to 30% savings |
| Payments Go To | — | Agency (then remits reduced %) | ✓ Directly to your practice |
| Monthly Performance Reporting | ✗ | Minimal | ✓ Full monthly reports |
Real Results from Real Healthcare Practices
Measurable, sustainable revenue recovery delivered to healthcare practices across Georgia and the United States through our Creative Collection Solutions program.
Stop Writing Off Unpaid Claims. Start Recovering What You've Earned.
Most practices are losing revenue they don't even know about — in denied claims never appealed, patient balances written off too early, and aging AR that never gets resolved. Our free Creative Collection Solutions audit finds exactly how much is recoverable and exactly how we will get it back for you.
- Payments go 100% directly to your practice — never to us
- Up to 50% reduction in total collection costs
- HIPAA-compliant workflows and Business Associate Agreement included
- You maintain complete control over every account at all times
- National collection network — impossible to match internally