prohealth

Home Healthcare Billing Services — 9 Proven RCM Solutions
🏠 Home Health Revenue Cycle Specialists

Home Healthcare Billing & Credentialing — Built for Agencies, Hospice & Mobile Care

Home healthcare billing is one of the most regulation-heavy corners of revenue cycle management — PDGM 30-day payment periods, the 5-day Notice of Admission (NOA) window, OASIS-E driven HIPPS coding, and variable LUPA thresholds that silently downgrade payment when visit counts slip.

Pro Health Care Advisors delivers end-to-end home healthcare billing and credentialing built specifically for Medicare-certified agencies, hospice providers, and mobile therapy groups — focused on NOA Timeliness, PDGM Case-Mix Accuracy, and Net Realized Revenue Growth.

98.5%Clean claim rate — AAPC-certified coding
432PDGM case-mix groups mapped & monitored
120+Active payer enrollment relationships
All 5Medicare appeal levels covered
NOA 5-day window tracking OASIS-E → HIPPS accuracy LUPA threshold monitoring F2F & plan-of-care compliance RAC audit defense included
Why Agencies Choose Us

Why Agencies Trust Our Home Healthcare Billing Expertise

Generic billing vendors treat home health like office-visit billing. It isn't. A single episode spans OASIS assessments, physician certification, a 5-day NOA clock, 30-day claim cycles, and LUPA math that changes every calendar year. Our team is trained on exactly these moving parts, using AAPC-certified coding standards on every claim.

01

NOA & 30-Day Period Mastery

The Notice of Admission must reach your MAC within 5 calendar days of start of care — every late day is a non-reimbursable reduction.

We trigger NOA submission automatically off the first billable visit, then manage every subsequent 30-day claim cycle under the CMS Home Health PPS rules — so gap-day penalties never touch your revenue.

02

OASIS-E → HIPPS Coding Accuracy

PDGM assigns each period to one of 432 case-mix groups driven by OASIS-E responses. We reconcile M-item answers against the clinical record before submission, so your HIPPS code reflects true acuity and survives CMS review.

03

LUPA Threshold Protection

Every PDGM group carries its own variable LUPA visit threshold, recalibrated annually. Our dashboards flag periods trending toward their threshold mid-period — before payment downgrades to per-visit rates.

04

F2F & Plan-of-Care Compliance

Face-to-face encounter documentation, physician (or NP/PA allowed-practitioner) certification, and recertification timing are the top home healthcare billing audit triggers. We validate all three on every episode.

05

Aging AR & Denial Recovery

We specialize in aging agency AR (120+ days) — including medical-necessity and service-area denials. On average, we recover 60–75% of balances agencies assumed were uncollectible.

06

Dedicated Home Health Account Team

A named Account Manager plus home-health-trained specialists — not a generic call center. A team that knows your census, your disciplines, and your payer mix.

Coding Expertise

Home Healthcare Billing Across Every Code & Claim Type

From HIPPS-coded 30-day period claims (TOB 32X) to discipline G-codes, hospice notices, and telehealth reporting — our AAPC-certified coders handle the complete home health claim spectrum, with CodeMAXX coding review on every episode.

Variable LUPA Thresholds PEP Adjustments Outlier Payments Occurrence Codes 50 / 61 Condition Codes 47 / DR
HIPPS CodesPDGM case-mix scoring — 432 home health resource groups
NOA / NOENotice of Admission (HH) & Notice of Election (hospice) filings
TOB 322 / 32930-day period claims & adjustment bill types
G0299 / G0300Skilled nursing visits — RN & LPN direct care
G0151–G0160PT, OT & SLP therapy discipline visit codes
G0155 / G0156Medical social services & home health aide visits
Q5001 / Q5002Hospice site-of-service — home & assisted living
OASIS-EAssessment data set driving functional & cognitive scoring
Our Home Health Services

9 Comprehensive Home Healthcare Billing & Credentialing Services

Standard vendors process claims. We engineer agency revenue integrity. Agencies searching for dependable home health billing services get the complete stack in one engagement — every home healthcare billing engagement includes NOA timeliness tracking, OASIS-to-HIPPS validation, and LUPA monitoring as standard — not as add-ons.

01

Intake, Eligibility & Homebound Verification

Referral → Admission

Real-time Medicare/MCO eligibility checks, homebound status documentation, and face-to-face encounter tracking at intake — so episodes start clean instead of starting denied.

02

OASIS Review & PDGM Coding

CodeMAXX Validated

Certified coders reconcile OASIS-E responses, primary diagnosis grouping, and comorbidity adjustments. Our CodeMAXX service audits every HIPPS assignment before submission.

03

NOA / NOE Submission Management

5-Day Window

Automated Notice of Admission and hospice Notice of Election workflows triggered off the first billable visit — with daily exception reports so nothing ages past its window.

04

30-Day Period Claims & Scrubbing

TOB 32X · 98%+ Clean

Home-health-specific scrubbing covers occurrence codes, condition codes, visit-count math, and sequential billing rules across every MAC and managed care payer.

05

Payment Posting & Variance Detection

ERA / EOB Automation

Automated remittance processing with contracted-rate variance flagging. When a payer underpays a period or misapplies a LUPA, we catch it and file formal disputes on your behalf.

06

Denial Management & Medicare Appeals

Root-Cause Engineering

We eliminate repeat denials — F2F documentation, medical necessity, service area — and file appeals through all five levels per the CMS Medicare appeals process.

07

Accounts Receivable Follow-Up

90+ Day Recovery

Our home healthcare billing recovery team pursues revenue most agencies assume is permanently lost — averaging 60–75% recovery on written-off AR.

08

Agency Credentialing & Enrollment

CMS-855A · ACHC · CHAP · TJC

Our credentialing team manages CMS-855A enrollment, branch and sub-unit updates, accreditation coordination, monthly OIG/SAM exclusion sweeps, and clinician license renewals.

09

Agency RCM Analytics & Reporting

Real-Time Dashboards

Days in AR, LUPA rate by team, denial rate by discipline, and payer-specific performance — part of our full medical billing and practice management platform.

Your Agency's Revenue Cycle Is Leaking. We'll Show You Where.

Most home health agencies lose 8–12% of potential revenue to late NOAs, LUPA downgrades, and aging AR write-offs. Get a complimentary Agency Payer Performance Audit — benchmarking your current home healthcare billing performance with zero obligation.

No sales pitch. No obligations. Just data.

NOA timeliness & gap-day exposure audit
LUPA rate analysis by clinical team
Denial breakdown by discipline & payer
OASIS-to-HIPPS accuracy sampling
Actionable recommendations — no strings attached
Who We Serve

Home Healthcare Billing for Every Agency Model

Each care model bills differently — PDGM periods vs. hospice per-diems, Medicare FFS vs. managed care authorizations, single-site vs. multi-branch enrollment. We staff for all of them.

HH

Medicare-Certified Home Health Agencies

Full PDGM lifecycle — NOA filing, OASIS-E coding, 30-day period claims, LUPA and PEP management, and recertification tracking during the final 5 days of each 60-day certification period.

HS

Hospice Providers

Notice of Election filing, all four levels of care (routine home care, continuous, GIP, respite), service-intensity add-ons, and attending-physician coordination — hospice billing handled end to end.

PD

Private Duty & Non-Medical Care

Medicaid waiver programs, EVV (Electronic Visit Verification) compliance, long-term-care insurance invoicing, and private-pay statement cycles for hourly and live-in care models.

TG

Mobile Therapy Groups (PT / OT / SLP)

Discipline G-code accuracy (G0151–G0160), therapy reassessment timing, and maintenance-therapy documentation that keeps visits payable under medical-necessity review.

HI

Home Infusion & Specialty Programs

Home infusion therapy benefit billing, per-diem professional services, and pre-certification lifecycles for high-tech home therapies including wound care and IV programs.

MB

Multi-Branch & Multi-County Groups

Branch enrollment updates, sub-unit NPIs, and service-area management that prevent the county-boundary claim rejections that quietly drain expanding agencies.

Claim Reference

High-Impact Home Healthcare Billing Items We Manage Daily

These claim elements drive the majority of agency revenue — and the majority of agency denials. NOA timing, HIPPS accuracy, and LUPA math are where our team earns its keep.

Claim ElementCategoryCommon Denial / Loss TriggerOur SafeguardStatus
NOA (Notice of Admission)Admission filingMissed 5-day window — per-day payment reductionAuto-trigger off first billable visit + daily exceptions✓ Covered
HIPPS / OASIS-EPDGM case-mixUnder-scored function & cognition itemsM-item reconciliation vs. clinical record✓ Covered
LUPA thresholdsPayment adjustmentVisit counts slipping below variable thresholdMid-period trend alerts by group✓ Covered
Face-to-Face encounterCertificationMissing / late F2F documentationEpisode-level F2F validation at intake✓ Covered
TOB 322 / 329 claims30-day periodsSequential billing & occurrence-code errorsHome-health-specific claim scrubbing✓ Covered
Therapy G-codesDiscipline visitsReassessment timing & maintenance documentationDiscipline-level utilization review✓ Covered
RPM / telehealth reportingBundled servicesBilled as separate line items (non-payable)Cost-report allocation & compliant claim mapping✓ Covered
How It Works

Getting Started with Home Healthcare Billing: Our 5-Step Onboarding

From your first free agency assessment through full revenue cycle management — onboarding takes less than two weeks.

1

Free Agency AR Assessment

We analyze your home healthcare billing performance, NOA timeliness, LUPA rates, denial categories, and payer mix.

2

Credentialing & Enrollment Audit

We verify CMS-855A status, branch enrollments, accreditation alignment, and payer contracts — catching gaps before they delay reimbursement.

3

EMR Integration

We connect to your agency platform — Axxess, WellSky, Homecare Homebase, MatrixCare, and more — no migration required.

4

Active Billing & Compliance

Certified coders manage claims from intake to payment posting with continuous NOA, OASIS, and LUPA monitoring.

5

Monthly Agency Reporting

Real-time dashboards plus monthly optimization recommendations for your home healthcare billing performance.

Why MD Audit Shield

Built-In RAC Audit Defense for Every Home Healthcare Billing Client

Home health agencies face some of the heaviest federal audit scrutiny in Medicare. Every agency client receives our MD Audit Shield program — proactive audit prevention and full federal audit defense at no extra charge.

Proactive — Not Reactive

F2F documentation, OASIS accuracy, and visit-count math are validated continuously — not reconstructed under audit pressure after an overpayment demand arrives.

AAPC-Certified Coding Accuracy

Certified coders validate every diagnosis grouping, HIPPS assignment, and G-code — eliminating the case-mix triggers that put agencies on RAC lists.

All 5 Medicare Appeal Levels

From Redetermination through Federal District Court — home-health-specific documentation packets at every level of the CMS appeals process.

HIPAA-Compliant Workflows

AES-256 encrypted document handling and BAA management built into every billing and audit workflow — agency and patient data stay protected.

Real-Time Compliance Reporting

Live dashboards showing your agency's audit risk profile, open appeals, and claim compliance metrics at all times.

Dedicated Audit Response Team

A named specialist manages your agency's account — not a call center. You always know who is handling your defense.

Common Questions

Home Healthcare Billing — Frequently Asked Questions

How does the Notice of Admission (NOA) filing window affect home healthcare billing?+

HHAs must submit a one-time NOA to their Medicare Administrative Contractor within 5 calendar days of the start-of-care date — every late day creates a non-reimbursable payment reduction.

Our home healthcare billing team triggers NOA submission automatically off the first billable visit, with daily exception reporting, so gap-day penalties never touch your revenue.

How should our agency document OASIS-E functional impairment scoring for PDGM?+

PDGM assigns each 30-day period to one of 432 case-mix groups, and OASIS-E functional and cognitive items directly drive that assignment per the CMS Home Health PPS.

Our coders reconcile clinician M-item responses against the clinical record before submission, so your HIPPS code reflects true patient acuity and survives CMS medical-necessity review.

Can home health agencies bill Remote Patient Monitoring (RPM) separately?+

Under the home health benefit, telecommunications and RPM services are currently bundled into the 30-day period payment rather than paid as separate line items.

We make sure your RPM costs are correctly captured on the cost report — protecting your future base-rate valuations while keeping claims compliant.

Do you manage LUPA thresholds to prevent payment downgrades?+

Yes. Each of the 432 PDGM groups carries its own variable LUPA visit threshold, recalibrated annually by CMS.

Our dashboards flag every 30-day period trending toward its threshold mid-period — giving your clinical team time to review visit utilization before the period downgrades to per-visit payment.

How do you handle credentialing for multi-branch or multi-county home health groups?+

Expanding into a new county often requires a branch enrollment update or sub-unit NPI to prevent service-area claim rejections.

Our credentialing team manages CMS-855A updates, accreditation coordination (ACHC, CHAP, Joint Commission), and monthly OIG/SAM exclusion sweeps across every branch you operate.

Is RAC audit defense included with home healthcare billing services?+
Yes. Every home health client receives our MD Audit Shield program covering RAC, MAC, ZPIC, and OIG audits — including representation through all five Medicare appeal levels — at no extra charge. Agencies face elevated scrutiny on F2F documentation and case-mix accuracy, and our proactive validation is built for exactly those targets.
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